Joanna Engstrom
About Joanna Engstrom
Joanna Engstrom is a Business Change Manager with extensive experience in IT professional services, currently consulting for a non-profit organization. She has held various leadership roles, including Director of Customer Relationship Management at Logic Information Systems and Global Product Support Manager at Oracle.
Work at Change Management Group
Joanna Engstrom has served as a Business Change Manager at Change Management Group since 2022. In this role, she focuses on facilitating organizational change and enhancing operational efficiency. Her experience in managing diverse teams contributes to her effectiveness in implementing change initiatives within the organization.
Current Role as Consultant
Since 2020, Joanna Engstrom has been working as a Consultant for a non-profit organization. In this capacity, she applies her expertise in business change management to support the organization in achieving its goals. Her role involves leading initiatives that drive growth and improve service delivery.
Previous Experience at Logic Information Systems
Joanna Engstrom worked at Logic Information Systems as the Director of Customer Relationship Management from 2013 to 2019. During her six years in this position, she was responsible for overseeing customer engagement strategies and enhancing client relationships within the IT professional services sector.
Background in IT Professional Services
Joanna Engstrom has extensive experience in the IT professional services field. She has led global teams in delivering various services, including Managed Services, Support, Infrastructure, Development, and Testing. Her focus on relationship building has been central to her career in this sector.
Education and Expertise
Joanna Engstrom holds a Bachelor's degree in Psychology from Augsburg University. Her educational background complements her professional experience, particularly in understanding team dynamics and fostering effective communication within organizations.