Leisha Laatsch
About Leisha Laatsch
Leisha Laatsch is the Culture and Operations Manager at Change.org, a position she has held since 2018. She has extensive experience in the retail and guest services sectors, having worked in various roles at Starbucks and the California Academy of Sciences.
Current Role at Change.org
Leisha Laatsch has been serving as the Culture and Operations Manager at Change.org since 2018. In this role, she is responsible for overseeing the organizational culture and operational processes within the company. Her work focuses on enhancing employee engagement and ensuring effective operational strategies that align with Change.org's mission.
Previous Experience at Starbucks
Leisha Laatsch has extensive experience with Starbucks, where she held multiple positions over a span of 11 years. She began her career as a Barista from 2000 to 2002, then progressed to Shift Supervisor from 2002 to 2011, and later became an Assistant Store Manager from 2011 to 2012. Finally, she served as a Store Manager from 2012 to 2015. Her roles involved managing teams, enhancing customer service, and ensuring operational efficiency.
Experience at California Academy of Sciences
Leisha Laatsch worked at the California Academy of Sciences as the Assistant Manager of Guest Experience from 2015 to 2016. In this position, she was responsible for improving visitor experiences and managing guest services, contributing to the overall mission of the institution.
Professional Background
Leisha Laatsch has a diverse professional background that spans over two decades in customer service and operations management. Her career has been characterized by a focus on team leadership and operational excellence, primarily within the hospitality and nonprofit sectors. This experience has equipped her with valuable skills in managing organizational culture and enhancing guest experiences.