Sharmistha Rai
About Sharmistha Rai
Sharmistha Rai is a Product Manager at Change.org, with a diverse background in web development, product design, and business integrity across multiple countries. She has held various roles in organizations such as Saylor Academy, Booking.com, and The Montessori School of Chevy Chase, and she is dedicated to enhancing the petition creation experience for emerging markets.
Current Role at Change.org
Sharmistha Rai has been working as a Product Manager at Change.org since 2020. In this role, she specializes in optimizing the petition creation experience for emerging markets. Her focus on user experience and product development aligns with Change.org's mission to empower individuals to create social change through online petitions.
Previous Experience at Booking.com
Sharmistha Rai held multiple positions at Booking.com between 2015 and 2019. She started as a Customer Service Executive, then transitioned to a Junior Fraud Analyst, and later worked as a Business Integrity Analyst. Additionally, she served as a Product Designer during her time there. Her diverse roles contributed to her understanding of both customer service and product development in the travel industry.
Education and Training
Sharmistha Rai has a Bachelor of Arts in International Development and Hispanic Studies from McGill University, completed between 2005 and 2009. She also achieved a TEFL/TESOL Certification from the International Teacher Training Organization in 2010. Furthering her education, she studied Web Development at Bloc, earning a Fullstack certification in 2016, and is currently studying UX Design at The Interaction Design Foundation.
Background in Teaching and Research
Before her career in product management and development, Sharmistha Rai worked as a Teaching Assistant at The Montessori School of Chevy Chase from 2011 to 2013. She also gained experience as a Research Data Analyst at Healthy Home Company in 2014. These roles provided her with a foundation in education and research methodologies, enhancing her analytical skills.
International Experience and Personal Interests
Sharmistha Rai has worked in five different countries, which has contributed to her multicultural professional background. In her personal time, she enjoys honing her skills in illustration and painting, as well as reading novels by N.K. Jemisin. Her diverse interests reflect her commitment to continuous learning and creativity.