Justin Kwong
About Justin Kwong
Justin Kwong is a Senior Product Designer currently working at Charlie Health, where he focuses on enhancing provider efficiency and client experience in the healthcare sector. He has held various design roles at companies such as Springboard, FOLX Health, and Boncom, and has a background in Sociology from the University of Utah.
Work at Charlie Health
Justin Kwong has been serving as a Senior Product Designer at Charlie Health since 2022. In this role, he focuses on designing tools that enhance provider efficiency and improve client experience within the healthcare sector. He has contributed to high-impact projects that aim to increase the accessibility of care for clients. His efforts have led to significant team growth and solution development, aligning with the organization's mission to provide more care to a larger number of clients. Justin appreciates the culture of ownership and the opportunities for continuous learning that Charlie Health offers.
Current Role as UX Design Mentor
Since 2021, Justin Kwong has been working as a UX Design Mentor at Springboard. In this capacity, he guides and supports aspiring designers in their professional development. His mentorship involves sharing insights from his extensive experience in product design and user experience, helping mentees to navigate the complexities of the design field. This role allows him to contribute to the growth of the next generation of designers while continuing to refine his own skills.
Previous Experience in Product Design
Justin Kwong has a diverse background in product design, having worked at several organizations prior to his current role. He was a Product Designer at FOLX Health from 2020 to 2022, where he contributed to the development of user-centered solutions. Before that, he held the position of Lead Product Designer at Say Allo for four months in 2020. His earlier experience includes roles as a UX Designer at Boncom and as a Designer at Encircle, both of which further developed his skills in user experience design.
Educational Background
Justin Kwong earned a Bachelor of Science degree in Sociology from the University of Utah. His educational background provides him with a unique perspective on user experience design, emphasizing the importance of understanding audience lived experiences, cultures, and identities. This foundation informs his design philosophy and approach to creating scalable solutions that meet the needs of diverse users.
Design Philosophy and Focus
Justin Kwong's design philosophy centers on the significance of audience lived experiences, cultures, and identities in developing effective solutions. He focuses on managing and optimizing design systems to enhance team productivity. His work aims to create tools that not only improve provider efficiency but also enrich the client experience in healthcare settings. This approach reflects his commitment to delivering user-centered design that addresses real-world challenges.