Luke Pattan
About Luke Pattan
Luke Pattan serves as the Head of Client Experience at Charlie Health, a position he has held since 2023. He has a diverse background in client experience and operations, with previous roles at Capsule and Twitter, among others.
Current Role at Charlie Health
Luke Pattan serves as the Head of Client Experience at Charlie Health, a position he has held since 2023. In this role, he focuses on enhancing client interactions and ensuring a positive experience for all stakeholders. His responsibilities include overseeing client relations and implementing strategies to improve service delivery.
Previous Experience at Capsule
Luke Pattan has extensive experience at Capsule, where he held multiple positions. He worked as the Expansion City Manager for seven months in 2019, followed by a role as General Manager for Atlanta in 2022 for five months. He then served as Director of Expansion from 2020 to 2022, and as Head of Expansion Operations for one year from 2022 to 2023. His roles involved managing operations and driving growth initiatives within the company.
Experience at Twitter
Prior to his tenure at Capsule, Luke Pattan worked at Twitter in the Sales and Revenue, Mobile division from 2014 to 2017. His role involved contributing to revenue generation strategies and enhancing mobile sales initiatives during his three years with the company.
Educational Background
Luke Pattan completed his high school education at Dulles High School, earning a High School Diploma from 2003 to 2007. He then attended New York University, where he studied History and Public Policy, obtaining a Bachelor of Arts degree from 2007 to 2011. Furthering his education, he earned a Master of Business Administration (MBA) from Stanford University Graduate School of Business from 2017 to 2019.
Early Career and Internships
Luke Pattan began his career with various internships and roles that provided foundational experience. He worked as a Marketing Intern at the Clinton Global Initiative in 2011 for two months and as a Business Development Intern at Everlance in 2018 for three months. Additionally, he held positions at Capgemini as a Consultant from 2011 to 2013 and as a Senior Consultant for two months in 2013. He also served as Chief of Staff at Fog Creek Software from 2013 to 2014.