Marissa Ihde
About Marissa Ihde
Marissa Ihde is a People Operations Specialist with over ten years of experience in the human services field, focusing on healthcare, customer service, and account management. She has a background in various roles, including onboarding and training, and currently works at Charlie Health, where she manages employee records and conducts payroll audits.
Work at Charlie Health
Marissa Ihde currently serves as a People Operations Specialist at Charlie Health, a position she has held since 2023. In this role, she is responsible for maintaining up-to-date and compliant employee records within the Human Resources Information System (HRIS). Additionally, she conducts payroll and benefits audits, ensuring accuracy and compliance with company policies. Prior to her current position, she worked as a Clinician Experience Specialist at Charlie Health from 2022 to 2023.
Previous Experience in Human Services
Marissa Ihde has over ten years of experience in the human services field, which includes roles in healthcare, customer service, and account management. She has held various positions at the YMCA of the Greater Twin Cities, including Front Desk Manager and Member Service Advisor. Her experience also includes working as a Special Education Paraprofessional at Edina Public Schools and as a Registered Behavior Technician at Developmental Enhancement Behavioral Health.
Education and Expertise
Marissa Ihde earned a Bachelor of Science (BS) degree in Therapeutic Recreation/Recreational Therapy from the University of Wisconsin-La Crosse, completing her studies from 2010 to 2014. She has over four years of experience in new hire onboarding and training, with a specific focus on technology training and education. Her educational background and professional experience contribute to her expertise in people operations and human resources.
Career Progression
Marissa Ihde's career includes a variety of roles that demonstrate her growth in the human services and operations sectors. She worked at LKQ Corporation as a Branch Admin Clerk and at Legacy Restoration LLC as a Sales Administrator. Her positions at the YMCA of the Greater Twin Cities reflect her commitment to customer service and community engagement, while her roles in behavioral health highlight her dedication to supporting individuals with special needs.
Skills and Competencies
Marissa Ihde possesses strong organizational skills, along with problem-solving and critical thinking abilities. These competencies are essential in her current role at Charlie Health, where she manages employee records and conducts audits. Her experience in various operational roles has equipped her with a comprehensive skill set that supports her effectiveness in people operations and human resources.