Rita Curti
About Rita Curti
Rita Curti is an IT Operations Manager with extensive experience in managing IT operations and customer communications. She has worked in various roles across multiple organizations, including Electric and Firstbase.com, and holds a Bachelor of Arts in Biology from SUNY Geneseo.
Current Role at Charlie Health
Rita Curti serves as the IT Operations Manager at Charlie Health, a position she has held since 2023. In this role, she focuses on managing IT operations, ensuring effective customer communications, and maintaining attention to detail. Her responsibilities include overseeing IT systems and processes that support the organization's operational needs.
Previous Experience in IT Operations
Rita Curti has extensive experience in IT operations, having worked in various roles prior to her current position. She was the Technology Operations Manager at Firstbase.com for two months in 2023. Previously, she held multiple positions at Electric, including Level 1 Service Desk Manager, Quality Assurance Analyst, and Client Success Associate, accumulating significant expertise in IT service management and quality assurance.
Educational Background
Rita Curti earned a Bachelor of Arts (B.A.) in Biology from SUNY Geneseo, where she studied from 2014 to 2018. Prior to that, she completed an Associate of Arts (A.A.) in Liberal Arts and Sciences at Bard College from 2012 to 2014. Her educational background provides a foundation for her analytical and technical skills in IT.
Technical Skills and Expertise
Rita Curti possesses expertise in several technical tools and platforms, including G Suite, Microsoft 365, and Okta. She has foundational knowledge of Active Directory, which complements her strong proficiency in managing IT operations. Her skills are enhanced by her experience in customer communications and attention to detail.
Volunteer and Research Experience
In addition to her professional roles, Rita Curti has engaged in volunteer work and research. She volunteered at Elmhurst Balance & Physical Therapy for two months in 2017 and served as a Student Research Assistant at Memorial Sloan Kettering Cancer Center for one month in 2016. These experiences contributed to her understanding of healthcare and community service.