Al Lim
About Al Lim
Al Lim is a Vice President at Chase, overseeing the Fraud Call Center since 2015. He has extensive experience in finance and customer service, having held various roles in companies such as Aboitiz Equity Ventures, Inc., Convergys, and Stream Global Services.
Current Role at Chase
Al Lim currently serves as the Assistant Vice President (AVP) of the Fraud Call Center at Chase. He has held this position since 2015, contributing to the organization's efforts in fraud prevention and customer service. His role involves overseeing operations, managing teams, and implementing strategies to enhance the effectiveness of fraud detection and response.
Previous Experience in Fraud and Operations Management
Prior to his current role at Chase, Al Lim worked in various management positions within the customer service and operations sectors. He served as a Senior Operations Manager and Senior Team Manager at Stream Global Services from 2010 to 2014. His experience in these roles equipped him with skills in team leadership and operational efficiency.
Early Career and Audit Experience
Al Lim began his career at Aboitiz Equity Ventures, Inc., where he worked as a Junior Auditor, Treasury Assistant, and Finance Analyst from 2000 to 2004. This four-year experience provided him with a solid foundation in finance and auditing, which has been beneficial throughout his career in various customer service and operational roles.
Educational Background in Accounting
Al Lim earned a Bachelor's degree in Accounting from the University of San Carlos, completing his studies from 1996 to 2000. His educational background has played a significant role in shaping his analytical skills and understanding of financial principles, which he has applied in his professional roles.