Aldwin Balde
About Aldwin Balde
Aldwin Balde is a Senior Specialist I in Merchant Disputes Representments at Chase, where he has worked since 2018. With over nine years of experience in the financial services industry, he specializes in resolving complex merchant disputes and implementing loss mitigation strategies.
Work at Chase
Aldwin Balde has been employed at Chase since 2010, holding various positions that focus on merchant disputes and fraud recovery. Currently, he serves as a Senior Specialist I in Merchant Disputes Representments, a role he has occupied since 2018. His responsibilities include resolving complex merchant disputes while adhering to Federal, Visa, and Chase regulations. Prior to his current role, he worked as a Specialist II in Merchant Disputes from 2014 to 2018 and as a Risk Management Analyst II in Fraud Recovery from 2013 to 2014. His extensive experience at Chase has contributed to his expertise in loss mitigation strategies aimed at enhancing customer satisfaction.
Education and Expertise
Aldwin Balde earned a Bachelor of Science degree in Mechanical Engineering from Don Bosco Technical College in Mandaluyong, where he studied from 1994 to 1999. His educational background provides a strong foundation for his analytical skills in the financial services industry. With over nine years of experience, he specializes in dispute resolution and fraud recovery, demonstrating a thorough understanding of the regulatory landscape governing these areas. His expertise is further evidenced by his ability to navigate complex merchant disputes effectively.
Background
Before joining Chase, Aldwin Balde worked at Emerson Professional Tools - Ridge Tool Company as a Senior Technical Support Professional in Inside Sales from 2006 to 2008. He also held a position at Emerson Industrial Automation - ASCO Numatics as a Technical Support Engineer from 2008 to 2010. These roles provided him with valuable experience in technical support and sales, which he later applied to his career in the financial services sector.
Achievements
Aldwin Balde has played a significant role in developing loss mitigation strategies at Chase, which aim to enhance customer satisfaction. His work in resolving complex merchant disputes has been instrumental in maintaining compliance with Federal, Visa, and Chase regulations. His career progression within Chase, from Chargebacks Advisor to Senior Specialist I, reflects his growing expertise and commitment to the field of dispute resolution.