Alexis Rossi Apana
About Alexis Rossi Apana
Alexis Rossi Apana serves as the Lead Associate of Operations at Chase, where she has worked since 2021. She holds a Bachelor of Science in Economics from Florida Atlantic University and has extensive experience in banking and customer service.
Work at Chase
Alexis Rossi Apana has been employed at Chase since 2017. Initially, she served as a Personal Banker for seven years in the West Palm Beach, Florida area. In 2021, she transitioned to the role of Lead Associate of Operations, where she has been for three years. In her current position, she is responsible for overseeing operational processes and ensuring efficient customer service within the branch.
Experience at HSBC
Prior to her role at Chase, Alexis Rossi Apana worked at HSBC Retail Banking and Wealth Management as a Customer Experience Associate. She has been with HSBC for eight years, starting in 2016, and has focused on enhancing customer satisfaction and service delivery in the West Palm Beach area.
Previous Employment at Wells Fargo
Before her tenure at HSBC, Alexis Rossi Apana worked at Wells Fargo as a Customer Service and Sales Representative. Her employment there lasted for one year, from 2012 to 2013. In this role, she developed skills in customer interaction and sales techniques.
Education and Expertise
Alexis Rossi Apana studied at Florida Atlantic University, where she earned a Bachelor of Science (BS) degree in Economics. This educational background provides her with a solid foundation in financial principles and economic analysis, which supports her roles in banking and operations.