Alicia Robles
About Alicia Robles
Alicia Robles is a Mortgage Banker with extensive experience in customer service and retail sales. She has worked in the banking industry for seven years and previously held various roles, including a long tenure at Red Lobster Restaurant.
Work at Chase
Alicia Robles has been employed at Chase as a Mortgage Banker since 2017. In this role, she is responsible for assisting clients with mortgage applications and providing guidance throughout the home financing process. Her experience in the banking industry, which spans seven years, equips her with the necessary skills to navigate complex financial transactions and customer needs.
Current Role at United Midwest Savings Bank
In addition to her role at Chase, Alicia Robles has been working at United Midwest Savings Bank as a Customer Service Representative since 2017. In this position, she engages with customers to address inquiries, resolve issues, and provide information about banking products and services. Her extensive background in customer service enhances her ability to meet client expectations.
Education and Expertise
Alicia Robles studied at Penn State University, where she achieved a degree in Business. She also attended Columbus State University, earning further qualifications in Business. Additionally, she completed studies at Penn Foster Career School. This educational background supports her professional expertise in banking and customer service.
Background in Retail and Customer Service
Before entering the banking industry, Alicia Robles accumulated 27 years of experience working at Red Lobster Restaurant in Columbus, Ohio, where she served as a Cashier and Cook. This role contributed to her extensive customer service experience, totaling 35 years. She also has 10 years of experience in retail sales, which has further developed her communication and interpersonal skills.
Previous Employment at ABM Industries
Alicia Robles worked at ABM Industries as a Site Supervisor from 2014 to 2015. In this position, she managed site operations and oversaw staff, contributing to her leadership experience. This role, although brief, added to her diverse professional background.