Alison Shubert
About Alison Shubert
Alison Shubert is a Vice President and Marketing Manager at Chase, where she focuses on enhancing customer experience through digital communication strategies. She has held various roles in marketing and process management across several companies, including Vanguard and Capgemini Invent, and holds an MBA from the University of Delaware.
Work at Chase
Alison Shubert has held multiple positions at Chase, starting as a Process Manager from 2017 to 2018 in Wilmington, Delaware. She then advanced to the role of Senior Marketing Associate from 2018 to 2021, where she contributed to various marketing initiatives. Since 2021, she has served as Vice President - Marketing Manager, focusing on enhancing customer experience through digital communication strategies. Her leadership in strategic marketing initiatives has been instrumental in driving customer engagement and satisfaction.
Previous Experience at Vanguard
Prior to her tenure at Chase, Alison Shubert worked at Vanguard in various capacities. She served as a Brokerage Investment Professional from 2014 to 2016 in Malvern, PA, where she gained experience in investment services. In 2016, she transitioned to the role of Executive Correspondent for eight months in Wayne, PA. Her roles at Vanguard provided her with a solid foundation in financial services and customer communication.
Experience at Capgemini Invent
Alison Shubert worked as a Marketing Consultant at Capgemini Invent, previously known as LiquidHub, from 2016 to 2017 in Wilmington, Delaware. In this role, she applied her marketing expertise to support various client projects. Her experience at Capgemini Invent contributed to her understanding of marketing strategies and project management within a consulting environment.
Education and Expertise
Alison Shubert holds a Master of Business Administration (MBA) with a focus on Strategic Leadership from the University of Delaware, where she studied from 2018 to 2021. She also earned a Bachelor's Degree in Political Science with a Minor in Philosophy from Fordham University, completing her studies from 2010 to 2014. Her educational background supports her expertise in delivering projects with cross-functional and regulatory impacts, particularly in enhancing customer experience.
Project Leadership and Achievements
Alison Shubert led a significant project that overhauled the credit card product change experience at Chase. This initiative resulted in faster processing times and improved customer communications. Her ability to manage projects with regulatory implications and focus on customer experience has been a key aspect of her career.