Alpha Diallo
About Alpha Diallo
Alpha Diallo is a Senior Fraud Investigator at Chase, where he has worked since 2015. He has a background in risk analysis and fraud investigation, with previous roles at Sitel and Aditya Birla Minacs, and holds a Bachelor of Business Administration from Université de Moncton.
Work at Chase
Alpha Diallo has been employed at Chase since 2015, currently holding the position of Senior Fraud Investigator in the Ottawa, Canada Area. In this role, he is responsible for identifying and mitigating fraudulent activities, ensuring the security of customer accounts. Prior to this position, he worked as a Fraud Investigator at Chase from 2014 to 2015, where he focused on investigating potential fraud cases. Additionally, he served as a Risk Analyst from 2013 to 2014, contributing to the assessment and management of risks associated with fraud.
Education and Expertise
Alpha Diallo earned a Bachelor of Business Administration (B.B.A.) from Université de Moncton, completing his studies from 2006 to 2011. This educational background provided him with foundational knowledge in business principles, which supports his current role in fraud investigation and risk management. His expertise is further enhanced by his extensive experience in various roles related to customer service and fraud analysis.
Background
Before joining Chase, Alpha Diallo worked at Sitel as a Technical Support Representative from 2006 to 2009 and as a Customer Loyalty Representative from 2009 to 2010. His experience at Sitel allowed him to develop strong customer service skills and technical knowledge. He also worked at Aditya Birla Minacs as a Risk Management Analyst Fraud from 2011 to 2013, where he gained valuable insights into fraud detection and risk assessment.
Career Progression
Alpha Diallo's career has shown a clear progression in the field of fraud investigation and risk management. After completing his education, he began his career at Sitel, transitioning into roles that focused on customer service and technical support. He then moved into the fraud analysis sector, working at Aditya Birla Minacs before joining Chase. His roles at Chase have included positions as Risk Analyst and Fraud Investigator, leading to his current role as Senior Fraud Investigator.