Amanda Hoang
About Amanda Hoang
Amanda Hoang is an Associate Banker at Chase, where she has worked since 2019. She has a background in sociology from De Anza College and experience in customer service from her previous role at Olive Garden.
Work at Chase
Amanda Hoang has been employed at Chase as an Associate Banker since 2019. In this role, she provides expert knowledge to customers regarding self-service and digital banking platforms. She is responsible for arranging appointments for clients to meet with bankers, ensuring that personalized financial needs are addressed. Additionally, Amanda conducts audits on accounts to identify potential issues and sales opportunities, contributing to the overall efficiency of banking operations.
Previous Experience at Olive Garden
Before joining Chase, Amanda worked as a server at Olive Garden from 2017 to 2019. During her two years at the restaurant, she developed skills in customer service and team collaboration, which have been beneficial in her current banking role.
Education and Expertise
Amanda studied at De Anza College, where she focused on Sociology and earned an Associate's degree from 2017 to 2021. She is certified in risk management procedures specific to the banking industry, enhancing her expertise in financial operations and customer service.
Coaching and Onboarding New Hires
In her current position at Chase, Amanda plays a significant role in coaching and managing new hires during their onboarding process. This responsibility reflects her commitment to fostering a knowledgeable and effective team within the banking environment.