Amber B.
About Amber B.
Amber B. is a Collections Specialist 1 at Chase, where she has worked since 2018. She has a background in cosmetology and previous experience in administrative roles, including five years at Canon Solutions America.
Work at Chase
Amber B. has been employed at Chase as a Collections Specialist 1 since 2018. In this role, she focuses on managing collections processes and enhancing customer interactions. Amber specializes in email communications, which aids in resolving customer inquiries effectively. She also coaches team members on policies and procedures, contributing to team development and ensuring compliance within the department.
Previous Experience at Canon Solutions America
Before joining Chase, Amber worked at Canon Solutions America as a Service Administrator from 2013 to 2018. During her five years in this position, she managed various administrative tasks and supported service operations. This role provided her with valuable experience in customer service and operational efficiency.
Experience as Salon Assistant at Hair Shapers
Amber served as a Salon Assistant and Receptionist at Hair Shapers from 2010 to 2014. In this role, she assisted with daily salon operations and customer service, gaining experience in the cosmetology field. This position helped her develop strong interpersonal skills and an understanding of client needs.
Education and Expertise
Amber studied at the College of DuPage, where she achieved a degree in Cosmetology from 2008 to 2010. Prior to that, she completed her General Education at Fenton High School, earning her high school diploma from 2003 to 2007. Her educational background in cosmetology complements her experience in customer-facing roles.
Achievements and Recognition
In November 2019, Amber received the Circle of Excellence award for her outstanding performance in her role at Chase. This recognition highlights her commitment to excellence and her contributions to the team's success.