Amber Smith
About Amber Smith
Amber Smith is a Senior Customer Service Specialist at Chase, where she has worked since 2017. She holds a Master's degree in Business Administration, Management and Operations from Mount Vernon Nazarene University and possesses expertise in Transact-SQL, along with strong skills in relationship building and customer engagement.
Work at Chase
Amber Smith has been employed at Chase since 2017, where she holds the position of Senior Customer Service Specialist. In this role, she focuses on providing high-quality customer service and support to clients. Her responsibilities include addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Smith's experience in the financial services industry enhances her ability to assist customers effectively.
Education and Expertise
Amber Smith earned a Master's degree in Business Administration, Management and Operations from Mount Vernon Nazarene University. She attended the university from 2016 to 2018, completing her studies over a two-year period. In addition to her educational background, she possesses expertise in Transact-SQL (T-SQL), a skill that is not typically associated with customer service roles, indicating her technical proficiency.
Background
Amber Smith has a demonstrated history of working in the financial services industry. This experience suggests that she has developed specialized knowledge and skills relevant to this sector. Her focus on relationship building and customer engagement highlights her commitment to maintaining long-term client relationships, which is essential in the financial services field.
Skills in Customer Engagement
Amber Smith possesses strong skills in relationship building and customer engagement. These skills enable her to effectively interact with clients and foster positive relationships. Her approach emphasizes the importance of maintaining long-term client relationships, which is crucial for success in customer service roles, particularly within the financial services industry.