América Montañez (She/Ella)
About América Montañez (She/Ella)
América Montañez serves as the VP User Experience Lead at Chase, bringing extensive experience in user-centered design across various industries. She has held senior roles at several companies, including SRA, L3 Technologies, and Isobar, and possesses a strong academic background in government, finance, and international relations.
Work at Chase
América Montañez holds the position of VP User Experience Lead at Chase, where she has been employed since 2021. In this role, she oversees user experience initiatives, focusing on enhancing the usability of digital products within the financial services sector. Her expertise in user-centered design is crucial for developing intuitive interfaces for both web and mobile platforms.
Previous Experience in User Experience Design
Prior to her current role at Chase, América Montañez accumulated extensive experience in user experience design. She worked at SRA, a CSRA company, as a Senior UX Designer from 2010 to 2013. Additionally, she served as a Senior UX Designer at L3 Technologies for one year in 2009-2010. Her role at Isobar as Associate Director Experience Strategy & Design from 2015 to 2016 further solidified her expertise in the field.
Educational Background
América Montañez has a diverse educational background. She earned a Bachelor of Arts in Government, Finance, and International Relations from Universidad Externado de Colombia between 1997 and 2002. She also holds a Master of Arts in Financial Economics from the University at Buffalo, which she completed in 2004. Additionally, she studied French Language and Literature at Université Paris-Sorbonne and obtained certificates in Foreign Policy, Peace, and Conflict Resolution from American University.
Expertise in User-Centered Design
América Montañez specializes in user-centered UX design and management. Her focus encompasses both web and mobile platforms, ensuring that user needs are prioritized in the design process. She possesses a strong background in wireframing, which is a critical component of her UX product design skills. Her experience includes working with clients in the retail and fashion industries, enhancing their digital user experiences.
Career Progression
América Montañez has demonstrated a progressive career in user experience and product management. She worked at Forum One as a Product Manager from 2005 to 2009 and later transitioned to rhipe as Product Manager, User Experience Lead from 2013 to 2015. Her roles have consistently involved leadership and strategic oversight in user experience design, contributing to her current position at Chase.