Amy Sockman
About Amy Sockman
Amy Sockman serves as the Executive Director of KYC FCOI Operations Administration at Chase, where she has worked since 2019. With a background in banking and project management, she focuses on enhancing operational models and managing change within KYC Operations.
Work at Chase
Amy Sockman has been serving as the Executive Director of KYC FCOI Operations Administration at Chase since 2019. In this role, she focuses on enhancing the operating model to adapt to a changing competitive landscape. She is responsible for overseeing strategy, technology, and the project management office within the CCB KYC Operations division. Her work involves managing change management, business controls, and audit readiness for KYC Operations. Additionally, she leads policy and procedure development, training, and communication efforts within the KYC Operations team.
Previous Experience in Banking
Before her current role at Chase, Amy Sockman held various positions in the banking sector. She worked at National City Bank as a Branch Operations Administrator from 2005 to 2007 and as a Branch Sales Service Consultant from 2001 to 2003. She also served as a Licensed Financial Consultant at National City Bank from 2003 to 2005 and as a Project Manager from 2007 to 2009. Additionally, she worked as a Branch Manager at Charter One Bank from 2009 to 2012 and held the position of VP, Project Manager III at JPMorgan Chase from 2012 to 2019.
Education and Expertise
Amy Sockman earned her Bachelor of Science degree in Business Administration and Finance from Franklin University, completing her studies from 2001 to 2005. She later pursued an MBA in Applied Leadership at the same institution, graduating between 2006 and 2008. Her educational background supports her extensive experience in banking operations, project management, and leadership within KYC Operations.
Leadership and Team Collaboration
In her role at Chase, Amy Sockman promotes collaboration through shared purpose and clear communication of vision within her team. She emphasizes the importance of teamwork and effective communication in achieving operational goals. Her leadership style focuses on fostering an environment where team members can thrive and contribute to the overall success of KYC Operations.