Andrew Gahan
About Andrew Gahan
Andrew Gahan serves as the Executive Director and Market Director of Banking at Chase in St. Paul, Minnesota, where he focuses on enhancing customer experiences across various banking services. With a background in economics and extensive experience at JPMorgan Chase & Co., he is dedicated to fostering a customer-centric culture within his branch.
Current Role at Chase
Andrew Gahan serves as the Executive Director and Market Director of Banking at Chase, a position he has held since 2021 in St. Paul, Minnesota. In this role, he collaborates with various departments, including wealth management, business banking, and home lending, to ensure a seamless experience for customers. He is responsible for fostering a customer-centric culture within the branch and ensuring that customer expectations are met and exceeded. His focus includes leveraging technology to address current and future customer needs.
Previous Experience at JPMorgan Chase & Co.
Prior to his current position, Andrew Gahan held multiple roles at JPMorgan Chase & Co. He worked as a Branch Manager in various locations, including Burr Ridge, Lemont, Hinsdale, and Chicago from 2011 to 2021. His earlier roles included Senior Relationship Banker from 2007 to 2011 and Senior Branch Manager from 2019 to 2021. His extensive experience in branch management and customer relations has contributed to his expertise in banking operations.
Education and Expertise
Andrew Gahan earned a Bachelor of Science (BS) degree in Economics from Eastern Illinois University, where he studied from 2002 to 2007. His educational background provides a solid foundation for his career in banking and finance. His expertise includes customer service, branch management, and the integration of technology in banking to enhance customer experiences.
Professional Development
Throughout his career, Andrew Gahan has focused on creating environments that prioritize customer needs and expectations. His leadership roles have involved developing strategies that leverage technology to improve service delivery. He has consistently worked to foster a culture that emphasizes customer satisfaction and operational excellence within the branches he has managed.