Anthony Hicks
About Anthony Hicks
Anthony Hicks is a Branch Service Representative at Chase, with a diverse background in finance and telecommunications. He has held various roles in organizations such as H&R Block, Verizon Wireless, and the US Navy, and has earned degrees in Accounting and Finance from multiple institutions.
Work at Chase
Anthony Hicks has been employed at Chase as a Branch Service Representative since 2015. In this role, he is responsible for managing customer interactions and ensuring efficient banking operations. He actively educates customers on banking technology, which contributes to improved service efficiency and revenue generation. Additionally, he assists with onboarding new employees, playing a key role in team development and integration.
Previous Employment History
Before joining Chase, Anthony Hicks held various positions in different organizations. He worked at H&R Block as a Tax Specialist and Assistant Office Manager from 2012 to 2014 in Missouri City, TX. Prior to that, he was a Fios Technician and Fiber Optic Cable Splicer at Verizon Wireless from 2007 to 2009 in Hampton, VA. He also served in the US Navy as a Work Center Supervisor and Telecommunication Technician from 1999 to 2006 in Norfolk, VA. His experience includes working as a Premise Technician for AT&T from 2011 to 2013 in Houston, TX.
Education and Expertise
Anthony Hicks has a strong educational background in Accounting and Finance. He studied at Houston Community College, where he earned an Associate of Arts (A.A.) degree from 2013 to 2016. He furthered his education at the University of Houston-Downtown, obtaining a Bachelor's degree in Accounting and Finance from 2015 to 2018. Additionally, he studied at the University of Houston-Victoria for one year in 2014 to 2015, focusing on the same field.
Military Experience
Anthony Hicks served in the US Navy from 1999 to 2006, where he held the position of Work Center Supervisor and Telecommunication Technician. His military experience provided him with valuable skills in telecommunications and leadership, contributing to his professional development.
Key Responsibilities
In his current role at Chase, Anthony Hicks is responsible for handling significant cash transactions, including accepting shipments of up to $300,000 from the Federal Reserve. He also maintains correspondence with the Secret Service regarding counterfeit currency matters. His proactive approach in adopting a second language has enhanced service productivity and expanded the clientele base.