Ben Alfaro
About Ben Alfaro
Ben Alfaro serves as a Branch Support Manager and Team Leader at Chase, where he has worked for nearly a decade. He specializes in culture building, change management, and strategic problem solving, leveraging his extensive experience in various roles within the company.
Work at Chase
Ben Alfaro has held multiple positions at Chase since 2012. He began as an Operations Specialist for 10 months before transitioning to a Mortgage Loan Processor role from 2013 to 2014. Following this, he served as a Bilingual Customer Service Manager and Team Leader for 8 months in 2014. Since 2014, he has been working as a Branch Support Manager and Team Leader, where he has focused on culture building and change management. Alfaro has successfully managed a team of Senior Specialists supporting Branch partners for Credit Card Services, achieving notable results.
Education and Expertise
Ben Alfaro earned a Bachelor of Business Administration from Ashford University, studying Leadership and Business from 2014 to 2018. He also studied Theology at the Faith Ministry Training Institute from 2001 to 2003. Additionally, he obtained a Master's degree from the Conservatory of Recording Arts and Sciences in 1997. Alfaro specializes in strategic problem solving, utilizing data analysis and cross-functional networking to address challenges.
Background
Ben Alfaro has a diverse professional background, primarily focused on the financial services industry. He has accumulated over a decade of experience at Chase, where he has taken on various roles that have contributed to his leadership development. His early career included positions that honed his customer service and operational skills, setting the foundation for his current role as a Branch Support Manager.
Leadership Style
Ben Alfaro is recognized for his dynamic and motivated leadership style. He emphasizes culture building and embraces change management within his teams. His approach includes strategic problem-solving and fostering collaboration through cross-functional networking. Alfaro's leadership has led to record-breaking results in team performance, particularly in supporting branch partners in Credit Card Services.