Bernadette Holton
About Bernadette Holton
Bernadette Holton is a Division Leader at JPMorgan Chase & Co. with extensive experience in the financial services industry, including previous roles at The Hartford and Chase in various managerial capacities.
Work at Chase
Bernadette Holton has held multiple roles at Chase, contributing significantly to the organization. She began her career at Chase as a Customer Support Team Manager and Corporate Trainer from 2001 to 2006, where she developed her skills in training and team management. She then transitioned to the role of Scorecard Redesign Project Manager from 2013 to 2015, focusing on project management and operational efficiency. Currently, she serves as a Division Leader, a position she has held since 2011. In addition to her leadership role, she has been working as Vice President Operations at JPMorgan Chase & Co. since 2018, overseeing various operational aspects within the company.
Education and Expertise
Bernadette Holton has a solid educational background in communication and business administration. She studied at Northwest Vista College, where she earned an Associate of Arts (A.A.) degree from 2005 to 2007. She furthered her education at The University of Texas at San Antonio, achieving a Bachelor of Arts (B.A.) in Organizational Communication and Business Administration from 2007 to 2009. Her expertise includes Training Facilitation and Software Development Life Cycle (SDLC), along with strong skills in Internal Controls and Operations Management, which she has applied throughout her career in the financial services industry.
Background
Bernadette Holton has a professional background in the financial services industry, with extensive experience in customer care and operations management. She worked at The Hartford as a Customer Care Supervisor from 2006 to 2011 in the San Antonio, Texas area. This role provided her with foundational skills in customer service and team leadership. Her career at Chase began in 2001 and has spanned over two decades, during which she has taken on various roles that have enhanced her operational and managerial capabilities.
Achievements
Throughout her career, Bernadette Holton has achieved significant milestones in her professional journey. Her tenure at Chase has seen her rise through the ranks, demonstrating her ability to lead teams and manage complex projects. As a Division Leader and Vice President Operations, she has been instrumental in implementing operational strategies that contribute to the overall success of the organization. Her background in training and project management has also allowed her to effectively facilitate the development of her teams.