Bernadette Morales
About Bernadette Morales
Bernadette Morales is a Division Leader at Chase, where she has worked since 2011. She has a background in customer support and training, with previous roles at Chase and The Hartford, and holds a Bachelor of Arts from the University of Texas at San Antonio.
Current Role as Division Leader
Bernadette Morales has held the position of Division Leader at Chase since 2011. In this role, she oversees various operational aspects and ensures that the team meets its performance goals. Her extensive experience in customer support and management contributes to her effectiveness in this leadership position.
Previous Experience at Chase
Before her current role, Bernadette Morales worked at Chase in multiple capacities. She served as a Customer Support Team Manager and Corporate Trainer from 2001 to 2006. Additionally, she was involved in the Scorecard Redesign Project as a Project Manager from 2013 to 2015. Her tenure at Chase has spanned over a decade, allowing her to develop a deep understanding of the company's operations.
Experience at The Hartford
Bernadette Morales worked at The Hartford as a Customer Care Supervisor from 2006 to 2011. During her five years in this role, she was based in San Antonio, Texas. Her responsibilities included managing customer service operations and ensuring high levels of customer satisfaction.
Educational Background
Bernadette Morales studied at San Antonio College, where she earned an Associate of Arts degree from 2005 to 2007. She then attended the University of Texas at San Antonio, achieving a Bachelor of Arts degree from 2007 to 2009. Her educational background has provided her with a solid foundation for her career in management and customer service.