Bre'anna Collins

Bre'anna Collins

Lead Ops Specialist @ Chase

About Bre'anna Collins

Bre'anna Collins serves as a Lead Ops Specialist at Chase and has extensive experience in various roles, including Quality Data Analyst at Foxconn and Customer Service Agent at Geek Squad. She has a background in music and theatre, having studied at George Washington Carver Magnet High School and Lonestar North Harris.

Current Role at Chase

Bre'anna Collins has served as a Lead Ops Specialist at Chase since 2017. In this role, she is responsible for overseeing operational processes and ensuring efficiency within her team. Her tenure at Chase has lasted for seven years, during which she has developed expertise in operational management and customer service. The position is based in Arlington, where she contributes to the bank's commitment to providing quality financial services.

Experience at Foxconn

Bre'anna Collins has worked as a Quality Data Analyst at Foxconn since 2013. With over eleven years in this position, she focuses on analyzing data quality and ensuring compliance with industry standards. Her role is critical in maintaining the integrity of data processes within the organization, contributing to the overall operational success of Foxconn in Houston.

Career at Geek Squad

Since 2011, Bre'anna Collins has been employed as a Customer Service Agent at Geek Squad. Over the course of thirteen years, she has provided technical support and assistance to customers, helping them resolve various technology-related issues. Her experience in customer service has equipped her with strong communication skills and problem-solving abilities.

Educational Background

Bre'anna Collins completed her high school education at George Washington Carver Magnet High School, where she studied Music/Theatre and earned her diploma from 2004 to 2008. She furthered her education at Lonestar North Harris, obtaining an Associate of Arts degree in Musical Theatre from 2008 to 2013. This educational background has contributed to her diverse skill set.

Previous Employment History

Bre'anna Collins has a varied employment history that includes roles in customer service and telemarketing. She worked as a Telemarketer at The Heller Group for one month in 2008 and at Innovative Consultants Incorporated for two months in 2009. Additionally, she held front desk positions at several hotels, including Holiday Inn Express and Baymont Inn & Suites, gaining valuable experience in hospitality and customer relations.

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