Brooke Dorigo
About Brooke Dorigo
Brooke Dorigo serves as the Lead Teller Operations Specialist at Chase, where she has worked since 2011. She has significantly contributed to community initiatives and customer service strategies while mentoring new employees in their career development.
Work at Chase
Brooke Dorigo has served as a Lead Teller Operations Specialist at Chase since 2011. With over 13 years of experience in this role, she has worked in New York, New York. Her responsibilities include overseeing teller operations and ensuring efficient customer service delivery. Dorigo has been involved in various initiatives aimed at enhancing the customer experience and operational efficiency within the branch.
Community-Focused Initiatives
Dorigo has played a significant role in implementing community-focused initiatives at Chase. These initiatives aim to strengthen the bank's relationship with the local community and enhance its service offerings. Her contributions have helped to align Chase's operations with community needs and expectations.
Customer Service Strategies
In her position at Chase, Dorigo has contributed to the development of innovative customer service strategies. These strategies are designed to improve customer satisfaction and streamline service processes. Her efforts have focused on creating a more responsive and customer-centric banking environment.
Mentoring and Career Development
Dorigo has been instrumental in mentoring new employees at Chase. She assists them in defining unique career paths within the company, providing guidance and support as they navigate their professional journeys. Her mentorship has contributed to employee development and retention within the organization.