Bruno A. Mejia Jr.
About Bruno A. Mejia Jr.
Bruno A. Mejia Jr. is a Team Leader and Associate at Chase, with extensive experience in the financial services industry. He has held various roles at Chase and other companies, focusing on customer service, collections, and operations management.
Work at Chase
Bruno A. Mejia Jr. has extensive experience at Chase, where he has held multiple roles since 2000. He started as a CCB Operations Specialist for five months in Westerville, Ohio, before moving to a Customer Service/Collections Specialist position from 2005 to 2007 in the Columbus, Ohio area. He then served as an Associate/Operations Supervisor from 2007 to 2016, where he contributed for nine years. Following this, he worked as a Mortgage Officer/Vendor Management from 2007 to 2019, totaling twelve years in that capacity. Currently, he is a Team Leader/Associate at Chase in Heathrow, Florida, a position he has held since 2017.
Previous Employment Experience
Before his tenure at Chase, Bruno A. Mejia Jr. worked at NCO Credit Services as a Collections Supervisor from 2001 to 2003 in Westerville, Ohio. He also gained experience at Discover Financial Services as a Collections Representative from 2003 to 2005 in New Albany, Ohio. These roles contributed to his expertise in the financial services sector and prepared him for his subsequent positions at Chase.
Education and Expertise
Bruno A. Mejia Jr. studied Sociology at Stony Brook University from 1996 to 1998. He furthered his education at Ashford University, where he earned a degree in Business Administration, Management, and Operations from 2018 to 2022. His educational background supports his professional roles, particularly in team building, interviewing, and training within contact centers.
Skills and Leadership Focus
Bruno A. Mejia Jr. possesses skills in team building, interviewing, and training, specifically tailored for contact centers. He has a strong focus on retention and persuasion in his leadership roles. His demonstrated history of success in the financial services industry highlights his effectiveness in managing teams and driving performance.