Cameron Ann Hickey

Cameron Ann Hickey

VP Customer Communications & Engagement @ Chase

About Cameron Ann Hickey

Cameron Ann Hickey serves as the Vice President of Customer Communications and Engagement at Chase, where she has worked since 2019. She holds an MBA from Ohio University and has extensive experience in marketing and communications, including previous roles at Chase and the Ohio Newspaper Association.

Current Role at Chase

Cameron Ann Hickey serves as the Vice President of Customer Communications & Engagement at Chase, a position she has held since 2019. In this role, she focuses on enhancing customer engagement strategies and improving communication processes. Her expertise in designing and editing news and feature pages supports her responsibilities in this capacity. Hickey's strong background in process improvement contributes to her effectiveness in developing initiatives that enhance customer interactions.

Previous Experience at Chase

Cameron Ann Hickey has held multiple positions at Chase prior to her current role. She worked as a Campaign Manager from 2015 to 2016 and as a Marketing Associate from 2014 to 2015, both in the Columbus, Ohio Area. Additionally, she served as a Writer/Editor from 2012 to 2014 and as a Senior Marketing Associate from 2016 to 2018. These roles provided her with a comprehensive understanding of marketing and customer communication strategies.

Education and Expertise

Cameron Ann Hickey holds a Master of Business Administration (MBA) with a focus on Executive Leadership from Ohio University, where she studied from 2014 to 2016. She also earned a Bachelor of Science in Journalism from Ball State University, completing her studies from 2006 to 2008, and another Bachelor of Science in Journalism from Ohio University from 2008 to 2010. Her educational background equips her with skills in interviewing, reporting, and process improvement, which are essential for her role in customer communications.

Technical Skills

Cameron Ann Hickey possesses advanced skills in Adobe applications, including CS2, CS3, and CS4. These skills are beneficial for creating engaging customer communications. Additionally, her experience with SharePoint navigation aids in the organization and management of communication resources. Her technical expertise complements her strong background in designing and editing content for effective customer engagement.

Early Career Experience

Before her tenure at Chase, Cameron Ann Hickey gained experience working at the Ohio Newspaper Association as a Summer intern in 2009. This early career opportunity provided her with foundational skills in journalism and communication, which have been integral to her subsequent roles in customer communications and marketing.

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