Candis Taylor
About Candis Taylor
Candis Taylor serves as the Academy Manager at Chase in Plano, Texas, where she has worked since 2020. She has a background in mass communications and has implemented various training programs to support new hires and enhance employee morale.
Work at Chase
Candis Taylor has been serving as the Academy Manager at Chase since 2020. In this role, she coordinates New Hire Training schedules and adjusts them as necessary to ensure smooth onboarding processes. She has implemented a support center chat in Adobe to assist new hires with post-training inquiries. Prior to her current position, she worked as a Customer Outreach Supervisor at Chase from 2009 to 2021, where she facilitated the onboarding and interviewing of 184 Robert Half Specialists and Team Leads.
Education and Expertise
Candis Taylor studied at El Centro Community College, focusing on Mass Communications from 2015 to 2021. She has also achieved a Green Belt in Six Sigma in 2020, completing the program in 11 months. Her educational background supports her expertise in communication and process improvement, which she applies in her current role at Chase.
Background
Candis Taylor has a professional background that spans over a decade at Chase, where she has held various roles. Her experience includes significant responsibilities in training and employee support, contributing to the development of new hire programs and enhancing employee morale through initiatives like promoting Lewisville Spirit.
Achievements
In her role as Academy Manager, Candis Taylor has implemented various training programs, including QA, Empathy, Route, and CSAT training for specialists who fall below expectations. These initiatives aim to improve performance and support the professional development of employees within the organization.