Carlene Ortiz
About Carlene Ortiz
Carlene Ortiz serves as the Lead Associate Operation at Chase in Huntersville, North Carolina, a position she has held since 2020. Her previous experience includes roles in the US Army, PNC, and Sprint.
Work at Chase
Carlene Ortiz has been employed at Chase since 2020, serving as a Lead Associate Operation. In this role, she is responsible for overseeing operational processes and ensuring efficient service delivery. Her tenure at Chase has spanned four years, during which she has contributed to the organization's operational goals in Huntersville, North Carolina.
Previous Experience in the US Army
Before her career in banking and operations, Carlene Ortiz served in the US Army as a Sergeant from 1994 to 2010. Her 16 years of military service provided her with leadership skills and operational experience that she later applied in her civilian roles.
Experience at PNC
Carlene Ortiz worked at PNC as a Universal Banker for a period of nine months, from 2019 to 2020. In this position, she engaged with customers to provide banking services and support, enhancing her skills in customer relations and financial services.
Career at Sprint
Prior to her banking career, Carlene Ortiz was employed at Sprint as a Store Manager from 2010 to 2019. Over nine years, she managed store operations, staff, and customer service, which helped her develop strong management and operational skills in a retail environment.