Carolyn Nguyen
About Carolyn Nguyen
Carolyn Nguyen is an Associate Banker at Chase, where she has worked since 2018. She holds dual Bachelor of Science degrees in Management and Leadership, and Human Resources Management from Portland State University.
Current Role at Chase
Carolyn Nguyen serves as an Associate Banker at Chase, a position she has held since 2018. In this role, she is responsible for managing client relationships and addressing their banking needs. She utilizes her problem-solving skills to handle client disputes and complaints, ensuring that issues are resolved efficiently. Her experience in customer service and banking allows her to assist clients effectively.
Previous Work Experience
Prior to her current position, Carolyn held various roles in retail and human resources. She worked at Old Navy as a Sales Associate from 2017 to 2018 and at The Children's Place as a Store Lead from 2015 to 2016. Additionally, she served as a Brand Representative at Hollister Co. during two separate periods, from 2014 to 2015 and again in 2016. Carolyn also gained experience in human resources as an Assistant at The Oregon Clinic in 2021.
Education and Expertise
Carolyn Nguyen studied at Portland State University, where she earned two Bachelor of Science degrees in Management and Leadership, and Human Resources Management, completing her studies from 2015 to 2020. This educational background equips her with the knowledge and skills necessary for effective management and human resources practices. She also graduated from Franklin High School in 2015, obtaining her High School Diploma.
Skills and Competencies
Carolyn possesses strong communication skills in Vietnamese, which enhances her ability to connect with a diverse client base. She demonstrates effective time and project management skills through her experience in creating employee schedules to meet customer demand. Additionally, her problem-solving abilities are evident in her approach to handling client disputes and complaints.