Cassie Harwell
About Cassie Harwell
Cassie Harwell serves as a Lead Teller Operations Specialist at Chase in New York City, where she has worked since 2016. She has a diverse background that includes roles as a barista at Starbucks, a lifeguard and swim instructor at the YMCA, and an activity specialist at Plano ISD.
Work at Chase
Cassie Harwell has been employed at Chase since 2016, currently holding the position of Lead Teller Operations Specialist. In this role, she oversees teller operations and ensures efficient service delivery within the branch. Prior to her current position, she worked as a bank teller at Chase for seven months in 2015. Her experience at Chase spans over eight years, during which she has developed expertise in banking operations and customer service.
Education and Expertise
Cassie Harwell earned her bachelor's degree from the University of Texas at Dallas. Her educational background provides a foundation for her professional roles, particularly in the banking sector. The skills acquired during her studies contribute to her effectiveness in managing teller operations and enhancing customer experiences at Chase.
Background
Cassie Harwell has a diverse work history that includes various roles in customer service and education. She worked as a lifeguard and swim instructor at the YMCA of Metropolitan Dallas from 2008 to 2011, where she gained experience in safety and instruction. Additionally, she served as a PASAR Activity Specialist for Plano ISD for nine months in 2015, further expanding her skills in community engagement and program management.
Previous Experience at Starbucks
Before her tenure at Chase, Cassie Harwell worked as a barista at Starbucks in Seattle, Washington, from 2015 to 2016. This role involved providing customer service in a fast-paced environment, where she developed skills in communication and teamwork. Her experience at Starbucks contributed to her ability to handle customer interactions effectively in her subsequent roles.