Catalina Sarmiento
About Catalina Sarmiento
Catalina Sarmiento is an experienced technical support professional currently working at Chase in New York. She has a background in inventory control at Microsoft and has held various roles in technical support and supervision since her educational pursuits at Florida International University and Miami Dade College.
Current Role at Chase
Catalina Sarmiento has been employed at Chase as a COTS - Online Technical Support since 2016. In this role, she provides technical assistance and support for online services, ensuring that customers have a seamless experience. Her position is based in New York, New York, where she has been contributing to the company's operations for over eight years.
Previous Experience at Microsoft
From 2013 to 2016, Catalina Sarmiento worked at Microsoft in Redmond, Washington, as an inventory control specialist. During her three-year tenure, she was responsible for managing inventory levels, ensuring accuracy in stock records, and supporting the overall supply chain operations of the company.
Role at State of New Jersey
Catalina served as a Technical Library Program Supervisor for the State of New Jersey from 2007 to 2008. In this position, she oversaw library operations and managed technical resources, contributing to the efficiency of the program for one year.
Experience at Marriott International
Catalina Sarmiento worked at Marriott International from 2010 to 2012. During her two years with the company, she gained valuable experience in the hospitality industry, contributing to customer service and operational support.
Educational Background
Catalina Sarmiento studied at Florida International University, where she earned a Bachelor of Science degree from 2015 to 2018. Prior to that, she attended Miami Dade College, achieving an Associate of Arts degree from 2004 to 2006. Her educational background has provided her with a solid foundation for her career in technical support and management.