Catherine Silvia
About Catherine Silvia
Catherine Silvia serves as the BI & Analytics Lead – Senior Associate at JP Morgan Chase & Co, where she has worked since 2015. She has a background in operational risk management and analytics, with previous roles at Target, Dell, and Citi, and holds an MBA in Human Resources Management.
Work at JP Morgan Chase
Catherine Silvia currently holds the position of BI & Analytics Lead – Senior Associate at JP Morgan Chase & Co. in Bengaluru, India. She has been with the firm since 2015, contributing to various analytics and business intelligence initiatives. In her role, she serves as a subject matter expert in Operational Risk, RCSA, and CORE frameworks. Her work includes developing frameworks that enhance risk assessment processes and improve operational efficiency.
Previous Experience at Target
Before joining JP Morgan Chase, Catherine worked as a Lead BI Developer at Target India in Bengaluru from 2012 to 2014. In this position, she was responsible for leading business intelligence development efforts, focusing on data analysis and reporting. Her experience at Target laid the foundation for her expertise in analytics and operational risk management.
Education and Expertise
Catherine Silvia earned her Master of Business Administration (M.B.A.) in Human Resources Management and Services from Annamalai University, Chidambaram, from 2008 to 2010. She also holds a Bachelor of Engineering (B.E.) in Electronics & Communication Engineering from the College of Engineering, Bargur, Anna University, completed from 2004 to 2008. Her educational background supports her analytical skills and technical knowledge in her current role.
Professional Background
Catherine has a diverse professional background, having worked in various roles prior to her current position. She served as a Technical Analysis Senior Associate at Dell Services from 2010 to 2012 and as an Assistant Manager at Citi from 2014 to 2015. Her roles have involved managing cross-geographical project teams and utilizing methodologies such as Scrum and Agile, enhancing her leadership and project management capabilities.
Achievements in Risk Management
Catherine developed a framework for Risk & Self Assessment Reporting (RCSA) that contributed to a 25% reduction in the firm's risk within a quarter. She specializes in text mining and topic modeling to analyze consumer complaints, identifying key themes that inform operational improvements. Additionally, she has utilized audit correlation analysis to explore the relationship between operational risk issues and internal audit examinations.