Chaz Jordan
About Chaz Jordan
Chaz Jordan is an Executive Office Team Manager at Chase, with a focus on diversity and inclusion as Vice President, DEI Lead Advancing Black Pathways at JPMorgan Chase & Co. He has extensive experience in various roles within the financial services industry, including mortgage customer service and fraud investigation.
Work at Chase
Chaz Jordan has held multiple roles at Chase since 2017. He began as an Executive Office Specialist III (Team Leader) from 2017 to 2018, where he managed team operations. In 2018, he transitioned to the role of Business Operations Analyst-Media Escalations Team Leader, which he held for five months. Since 2018, he has served as the Executive Office Team Manager, overseeing various operational functions within the organization. In addition, he has been involved in the Office of Diversity and Inclusion, focusing on Advancing Black Pathways since 2021.
Current Roles at JPMorgan Chase & Co.
Chaz Jordan currently works at JPMorgan Chase & Co. in multiple capacities. He has been the Vice President, DEI Lead Advancing Black Pathways since 2024, focusing on diversity, equity, and inclusion initiatives. Additionally, he serves as an Associate in the Office of Diversity and Inclusion, specifically in Advancing Black Pathways Financial Health & Wealth Creation since 2021. His roles reflect a commitment to enhancing diversity and financial equity within the organization.
Background in Financial Services
Chaz Jordan has a diverse background in the financial services industry, with experience in mortgage customer service, mortgage collections, and retail banking customer service. His career began at Huntington National Bank as a Senior Teller from 2011 to 2012. He then worked at Discover Financial Services as a Fraud Investigator from 2012 to 2013. This varied experience has equipped him with a comprehensive understanding of customer service and operational processes in the financial sector.
Skills and Expertise
Chaz Jordan possesses strong skills in managing multiple tasks and working under pressure. His experience in various roles has honed his ability to balance operational demands while maintaining a focus on team leadership and customer service. His expertise in diversity and inclusion initiatives further enhances his capability to contribute to organizational goals.