Cheryl Barber
About Cheryl Barber
Cheryl Barber is a Merchant Services Specialist I at Chase, with extensive experience in customer service and sales. She has worked in various roles across different companies, including Ross Stores, Inc. and Frontier Communications, since beginning her career in 2009.
Work at Chase
Cheryl Barber has been employed at Chase as a Merchant Services Specialist I since 2017. In this role, she is responsible for supporting merchant services operations, which includes assisting clients with payment processing solutions and ensuring the smooth functioning of transactions. Her experience in this position spans over seven years, contributing to her expertise in financial services.
Current Employment at Ross Stores, Inc.
In addition to her role at Chase, Cheryl Barber has worked as a Seasonal Sales Associate at Ross Stores, Inc. since 2016. This position involves customer service, inventory management, and sales support. She has maintained this role for eight years in Land O Lakes, Florida, demonstrating her commitment to retail and customer engagement.
Previous Experience in Customer Retention
Cheryl Barber has a background in customer retention, having worked as a Retention Specialist at Frontier Communications from 2016 to 2017. During her time there, she focused on retaining customers through effective communication and problem-solving strategies. Additionally, she held a similar role at Wireless Communications, a Verizon Premium Retailer, from 2013 to 2016.
Education and Expertise
Cheryl Barber studied at Rasmussen College, where she earned a degree in Finance and Business Management from 2015 to 2018. This educational background has equipped her with essential skills in financial analysis, business operations, and management principles, which she applies in her current and previous roles.
Internship Experience
Cheryl Barber gained valuable experience through several internships early in her career. She completed a Student Internship at Suncoast Credit Union from 2009 to 2010 and a Summer Internship at GTE Federal Credit Union in 2009. These internships provided her with foundational knowledge in the financial services sector and customer service.