Chris Taylor
About Chris Taylor
Chris Taylor is a Client Ops Associate I specializing in Boarding Implementations at Chase, where he has worked since 2021. He has a diverse background in customer service, technical support, and market research, with previous roles at Accredo and Creative Consumer Research.
Work at Chase
Chris Taylor has held multiple positions at Chase, showcasing a diverse skill set in client operations and technical support. He currently serves as a Client Ops Associate I (Boarding Implementations Analyst) since 2021. Prior roles at Chase include Boarding Implementations Analyst from 2017 to 2019, Account Manager from 2016 to 2017, Technical Product Support Analyst from 2012 to 2014, and Help Desk Agent from 2011 to 2012. His tenure at Chase spans over a decade, during which he has developed expertise in customer service and operational processes.
Previous Experience at Accredo
Chris Taylor worked at Accredo - An Express Scripts Company in various roles. He served as a Patient Access Representative II for three months in 2019 and later as a Database Management - IT Service Analyst from 2020 to 2021 for one year. His experience at Accredo contributed to his skills in patient access and database management, enhancing his capabilities in customer service and technical support.
Background in Market Research
Chris Taylor has experience in market research, having worked as a Qualitative Assistant at Schlesinger Group for three months in 2019. Additionally, he worked as a Phone/Field Interviewer at Creative Consumer Research from 2009 to 2011 for two years. This background has provided him with insights into consumer behavior and data collection methodologies.
Education and Expertise
Chris Taylor studied at Mesa Community College, where he completed 21 credits towards an Associate in Science degree from 2009 to 2011. His educational background supports his professional roles, particularly in technical support and client operations. He possesses strong skills in customer service, organizational abilities, critical thinking, and time management, which are essential in his current and previous roles.
Skills in Merchant Processing
Chris Taylor has developed expertise in merchant processing and technical support for credit card terminals. His experience in this area complements his roles at Chase and enhances his ability to assist clients effectively. This skill set is valuable in providing comprehensive support in client operations and related functions.