Christine Jones
About Christine Jones
Christine Jones is a Customer Services Agent at Chase, specializing in resolving disputes related to vendor errors and quality of service. With over a decade of experience in customer service, she has held various roles in accounts payable and purchasing, demonstrating a strong commitment to client satisfaction.
Work at Chase
Christine Jones has been employed at Chase as a Customer Services Agent since 2018. In this role, she specializes in resolving disputes related to vendor errors, computer errors, duplicate payments, and quality of service or merchandise for Chase Bank credit card accounts. Her expertise includes handling complex customer service issues over the phone, particularly within the financial services sector. Christine's tenure at Chase has contributed to her extensive experience in customer service.
Previous Experience at MOMENTIVE PERFORMANCE MATERIALS
Prior to her current role at Chase, Christine Jones worked at MOMENTIVE PERFORMANCE MATERIALS as an Accounts Payable Specialist from 2015 to 2017. During her two years in this position, she was responsible for managing accounts payable processes, which included ensuring timely payments and maintaining accurate financial records.
Education and Expertise
Christine Jones studied at Sinclair Community College, where she focused on Management & Computer Applications. She earned an Associate of Arts degree from 1998 to 2002. Her educational background has provided her with a foundation in management principles and computer applications, which supports her roles in customer service and accounts payable.
Career at Columbus Convention & Visitors Bureau
Since 2017, Christine Jones has also served as a Purchasing Agent at the Columbus Convention & Visitors Bureau. In this role, she is responsible for procurement activities and managing purchasing processes, contributing to the operational efficiency of the bureau in Downtown Columbus.
Prior Roles in Accounts Payable
Christine has accumulated significant experience in accounts payable through various roles. She worked at The SYGMA Network from 2008 to 2010 and at Thirty-One Gifts from 2010 to 2014, both as an Accounts Payable Specialist. These positions involved managing vendor relationships and ensuring accurate financial transactions, further enhancing her expertise in financial operations.