Cital Patel
About Cital Patel
Cital Patel is a Sr. Technical Project Manager and Scrum Master with extensive experience in project management and business analysis, currently working at Chase. He has held various roles in notable companies, including JPMorgan Chase & Co. and Bloomberg, and has a strong background in Agile transformation and CRM optimization.
Work at Chase
Cital Patel has been employed at Chase since 2019, currently holding the position of Senior Technical Project Manager and Scrum Master. In this role, Patel has managed and planned the Agile transformation across cross-functional product teams. Previously, Patel worked at Chase as a Senior Program Manager and Project Manager from 2017 to 2018. During this time, Patel contributed to improving CRM platforms by integrating Salesforce with new banking architecture. Patel's work has also included significant projects such as the decommissioning of a legacy datacenter and the launch of a strategic partnership between Starbucks and Chase for a pre-paid debit card.
Experience at JPMorgan Chase & Co.
Cital Patel's tenure at JPMorgan Chase & Co. spanned from 2010 to 2017, during which Patel held various roles including Business Analyst, Project Manager, and played a key role in managing the Agile transformation. Patel worked on the Investran project for three years as a Business Analyst/Project Manager and later served as a Project Manager for four years. Patel was instrumental in realigning private equity software with new banking architecture and contributed to strategic IT roadmap development and business process optimization.
Previous Roles and Experience
Prior to joining Chase, Cital Patel gained diverse experience across several organizations. Patel worked at Bloomberg as a PC Support Help Desk Representative for three months in London in 2001. From 2002 to 2004, Patel served as a Senior Core Systems Support - QA Tester at Cegedim in the United Kingdom. Patel also held the position of Business Analyst at Infor from 2004 to 2008, and worked as a Principal Consultant in Professional Services at SunGard for one year in London in 2008-2009.
Education and Expertise
Cital Patel holds a Bachelor's degree with Honors in Financial Services from London Guildhall University, completed between 1994 and 1997. Additionally, Patel earned a Master of Science (MSc) in Advanced Information Technology from South Bank University in 1999. Patel possesses expertise in strategic IT roadmap development, project management, and business process optimization, along with technology experience using tools such as SunGard/FIS Investran, Salesforce, JIRA, and Confluence.