Courtney Steif
About Courtney Steif
Courtney Steif is a Home Lending Assistant with over 10 years of experience in retail financial and food management. She has a background in customer service and relationship building, having previously worked at Starbucks and JPMorgan Chase & Co.
Current Role as Home Lending Assistant
Courtney Steif currently serves as a Home Lending Assistant at Chase, a position she has held since 2021. In this role, she focuses on building relationships with clients to effectively serve diverse communities. Her responsibilities include assisting clients with their home lending needs and providing support throughout the lending process. Courtney's experience in customer service and her ability to adapt to fast-paced environments contribute to her effectiveness in this position.
Previous Experience at Chase
Courtney Steif has held multiple positions at Chase, beginning as a Personal Banker for six months in 2010. She then progressed to the role of Lead Teller for one year before becoming an Assistant Manager AVP from 2011 to 2015, where she worked for four years. Her extensive experience at Chase has equipped her with a deep understanding of financial services and customer relationship management.
Experience in Retail and Food Management
Courtney Steif has over ten years of experience in both retail financial and food management. She worked as a Store Manager at Starbucks from 2015 to 2021, where she developed her skills in customer service and team leadership. Her background in these sectors has provided her with valuable insights into customer needs and operational efficiency.
Educational Background
Courtney Steif studied Business Administration and Management at El Camino College from 2005 to 2009, earning a degree in this field. She later attended Arizona State University, where she focused on Family and Human Development from 2019 to 2021. This educational background supports her professional roles, particularly in understanding customer dynamics and community engagement.
Skills and Professional Philosophy
Courtney Steif emphasizes the importance of empowering teams to unlock their potential and achieve excellence. She utilizes critical thinking and business trend analysis to adapt to various environments. Her approach to customer service is rooted in building trust and fostering relationships, which she believes are essential for serving diverse communities effectively.