Cristina Gutiérrez Moreno
About Cristina Gutiérrez Moreno
Cristina Gutiérrez Moreno is a Client Care Specialist at Chase, with a strong background in hospitality and customer service. She has over six years of experience at Chase and previously worked as a Sales Representative at Endesa in Spain.
Work at Chase
Cristina Gutiérrez Moreno has been employed at Chase since 2022 as a Client Care Specialist. Prior to this role, she served as a Senior Service Specialist III from 2016 to 2022, accumulating six years of experience in customer service and support. She briefly held the position of Senior Service Specialist II for one month in 2016 in the Columbus, Ohio area. Her tenure at Chase has allowed her to develop a strong foundation in client care and service delivery.
Education and Expertise
Cristina Gutiérrez Moreno studied at IES Alvar Nuñez, where she earned an Associate’s Degree in Hospitality and Tourism Management from 2006 to 2009. This educational background has equipped her with skills relevant to hotel management and customer service, enhancing her problem-solving capabilities and practical approach in her current role at Chase.
Background
Before joining Chase, Cristina worked at Endesa as a Sales Representative for four months in 2009 in Jerez De La Frontera Area, Spain. This early experience in sales contributed to her understanding of customer needs and service dynamics, which she has applied throughout her career in various roles.
Professional Skills
Cristina demonstrates a proactive attitude and adaptability, which are essential for managing changing priorities in her work environment. She possesses well-developed analytical, organizational, and planning abilities, which support her efforts to achieve high standards in her professional tasks. Her strong background in hotel management further enhances her effectiveness in client care.