Crystal Winman
About Crystal Winman
Crystal Winman is a Project Manager at Chase Paymentech with over 20 years of experience in the financial services industry, including previous roles at J.P. Morgan Chase and First Data Merchant Services. She holds a BA in Business Administration from UMUC and an A.A.S. in Business Administration from Hagerstown Community College.
Work at Chase Paymentech
Crystal Winman has been employed at Chase Paymentech as a Project Manager since 2011. Her role involves overseeing various projects within the organization, focusing on enhancing operational efficiency and ensuring compliance with industry standards. Prior to her current position, she served as a Technical Operations Manager at Chase Paymentech from 2010 to 2012. In this capacity, she managed technical operations and contributed to the improvement of service delivery in the Tampa/St. Petersburg, Florida Area.
Previous Experience at J P Morgan Chase
Crystal Winman worked at J P Morgan Chase from 2004 to 2010, holding the position of Team Manager II for six years in Frederick, Maryland. During her tenure, she developed skills in audit, compliance, and business continuity functions. Her experience at J P Morgan Chase laid the foundation for her later roles in project management and operational leadership.
Education and Expertise
Crystal Winman earned a Bachelor of Arts in Business Administration from the University of Maryland University College (UMUC), studying from 2008 to 2012. She also holds an Associate of Arts and Sciences (A.A.S.) in Business Administration, Management, and Operations from Hagerstown Community College. Her educational background supports her proficiency in senior-level presentations, negotiations, relationship building, and people development.
Career at First Data Merchant Services
Before joining J P Morgan Chase, Crystal Winman worked at First Data Merchant Services as a Team Leader AVP from 1993 to 2004. Over the course of 11 years in Hagerstown, Maryland, she gained extensive operational experience in various areas, including merchant operations control, point of sale helpdesk, and account implementation. This experience contributed to her ability to lead start-up and turnaround initiatives.
Operational Experience and Skills
Crystal Winman possesses extensive operational experience across multiple functions, including compliance, fraud prevention, customer service, and sales. She excels in organizing large, complex acquisitions and managing cross-functional teams. Her skills in charge-off management, activation, retention, and deployment further enhance her capabilities as a project manager.