Cynthia E Escalante
About Cynthia E Escalante
Cynthia E Escalante is a Senior Business Process Analyst at Chase, where she has worked since 2019 in San Antonio, Texas. She previously held the position of Customer Assistance Specialist Manager, AVP, at Chase for 12 years from 2010 to 2022.
Work at Chase
Cynthia E Escalante has been employed at Chase since 2010. She currently holds the position of Senior Business Process Analyst, a role she has occupied since 2019. In this capacity, she operates out of San Antonio, Texas, and has contributed to various business process improvements and analyses. Prior to her current role, she served as a Customer Assistance Specialist Manager, AVP, from 2010 to 2022, where she managed customer service operations and enhanced client interactions.
Education and Expertise
Specific educational qualifications for Cynthia E Escalante are not provided. However, her extensive experience in business processes and customer assistance indicates a strong foundation in these areas. Her expertise encompasses business analysis, process improvement, and customer service management, developed over more than a decade of service at Chase.
Background
Cynthia E Escalante has a long-standing career at Chase, beginning in 2010. Over the years, she has transitioned from a managerial role in customer assistance to a senior analyst position, reflecting her growth within the organization. Her professional journey has been centered in San Antonio, Texas, where she has built a reputation for her analytical skills and leadership in customer service.
Achievements
Cynthia E Escalante's career at Chase includes significant contributions in both her current and previous roles. As a Senior Business Process Analyst, she focuses on optimizing business processes. During her tenure as a Customer Assistance Specialist Manager, AVP, she played a key role in enhancing customer service operations. Specific achievements are not detailed, but her long-term employment and progression within the company highlight her impact.