Dana Kern
About Dana Kern
Dana Kern is a QA Analyst with over 14 years of experience in testing Avaya Proactive dialers and NICE systems. Currently employed at Chase, Kern specializes in writing testing documentation and has expertise in various testing methodologies.
Work at Chase
Dana Kern has been employed at Chase as a QA Analyst since 2014. With a tenure of 10 years, Kern is responsible for ensuring the quality of software releases through various testing methodologies. This role includes writing comprehensive testing documents such as Test Strategy, Test Plans, and Test Reports. Kern's work focuses on compliance with regulatory and business requirements, particularly as a User Acceptance Tester for new software releases.
Education and Expertise
Dana Kern studied at Delaware Technical and Community College-Stanton-Wilmington, where she pursued Cisco Network Administration. She achieved an Associate's Degree in 2015 after an 11-month program. Kern possesses extensive knowledge of software development methodologies, including Agile and Waterfall, and has hands-on experience with HP Quality Center and issue tracking tools like JIRA.
Background
Dana Kern has over 14 years of experience in the field of quality assurance, specifically with Avaya Proactive dialers, including versions V12 and V4. Kern has managed the integration of Genesys call routing with UIP systems and has extensive experience in testing NICE systems for call recording, particularly versions 3.2 and 4.1. Her expertise encompasses various testing methodologies, including GUI Testing, Functional Testing, UAT Testing, Integration Testing, and Regression Testing.
Achievements
Throughout her career, Dana Kern has been involved in writing comprehensive testing documents, including Test Strategy, Test Plans, and Test Reports. She has worked as a User Acceptance Tester for new software releases, focusing on ensuring compliance with regulatory and business requirements. Kern also has experience with General Ledger Accounting Systems and Internal Audit and Control Strategy.