Daniel Farroni
About Daniel Farroni
Daniel Farroni is a Fraud Claims Specialist at Chase, where he has worked since 2022 in Westerville, Ohio. He has extensive experience in customer service and fraud prevention, having held various roles at Alliance Data Card Services and AC Lens over the years.
Work at Chase
Daniel Farroni has been employed at Chase as a Fraud Claims Specialist since 2022. He works in Westerville, Ohio, where he focuses on managing and resolving fraud-related claims. His role involves investigating claims, analyzing data, and collaborating with various departments to ensure effective resolution of fraud incidents.
Previous Experience in Customer Service
Before joining Chase, Farroni held several positions in customer service. He worked at Alliance Data Card Services as a Customer Care Advocate from 2019 to 2020. He also served as a Senior Customer Service Representative at AC Lens from 2018 to 2019. His experience includes roles such as Account Protection Associate - Triage at Alliance Data from 2020 to 2022 and Customer Service Representative at AC Lens from 2012 to 2015.
Background in Program Assistance and Supply Chain
Farroni's early career included roles that provided him with diverse experience. He was a Program Assistant at YWCA Columbus from 2012 to 2013 and worked as a Supply Chain Representative at Nationwide Children's Hospital from 2010 to 2012. These positions contributed to his understanding of operational processes and customer interactions.
Education and Expertise
Daniel Farroni earned a Bachelor's Degree in Parks, Recreation and Leisure Facilities Management from Ohio University, where he studied from 2005 to 2009. His educational background equips him with skills in management and operations, which he applies in his current role and previous positions.
Career Development at AC Lens
Farroni's tenure at AC Lens included multiple roles that enhanced his skills in customer service and quality assurance. He worked as a Training Assistant for 2 months in 2017 and as a Quality Assurance Analyst from 2015 to 2017. His progression within the company reflects his commitment to professional development in customer service.