Danielle Gonzalez Ford
About Danielle Gonzalez Ford
Danielle Gonzalez Ford is a Teller at Chase in New York, New York, with eight years of experience in the banking sector. She has previously worked in healthcare and data processing, focusing on client needs and effective use of banking technology.
Work at Chase
Danielle Gonzalez Ford has been employed at Chase as a Teller since 2016. In this role, she assists customers with various banking needs and helps them navigate self-service banking technology. Her responsibilities include identifying client needs and connecting them with the appropriate branch team members for further assistance. This position has allowed her to develop strong customer service skills and a thorough understanding of banking operations.
Previous Employment Experience
Prior to her current role at Chase, Danielle worked at Alliance Home Health Care Services as a Home Health Aide (HHA) for four months in 2015. She also served as a Data Processor at M&M Mortgage Services Inc from 2013 to 2014 for ten months. These positions contributed to her experience in customer service and data management, enhancing her ability to meet client needs effectively.
Education and Expertise
Danielle studied at Miami Dade College, where she earned an Associate of Arts degree from 2009 to 2011. This educational background provided her with foundational knowledge and skills that support her current role in the banking sector. The focus of her studies has contributed to her ability to understand client requirements and facilitate effective communication.
Skills in Customer Service
Danielle Gonzalez Ford focuses on identifying client needs and ensuring they receive the appropriate assistance. Her role involves helping customers utilize self-service banking technology effectively, which is essential in today's digital banking environment. Her skills in customer service and problem-solving enable her to enhance the banking experience for clients.