Daphania Nichols
About Daphania Nichols
Daphania Nichols is an Associate Banker at Chase, where she has worked since 2017. With a background in psychology and experience in conflict resolution, she has diversified expertise in compliance and operational risk in the financial sector.
Work at Chase
Daphania Nichols has been employed at Chase as an Associate Banker since 2017. In this role, she engages with customers to provide banking solutions and support. Her responsibilities include managing customer inquiries and ensuring compliance with financial regulations. Daphania's experience in this position has contributed to her understanding of operational risk within the financial sector.
Previous Experience at The Home Depot
Before joining Chase, Daphania Nichols worked at The Home Depot as a Kitchen Designer from 2013 to 2016 in Oceanside, California. During her three years in this role, she was responsible for designing kitchen layouts and assisting customers in selecting products that fit their needs. This experience provided her with valuable skills in customer service and project management.
Education and Expertise
Daphania Nichols earned a Bachelor of Science degree in Psychology from the University of North Texas. Her educational background has equipped her with insights into human behavior, which she applies in her current roles. She demonstrates strong skills in conflict resolution and strategic thinking, essential for her work in both banking and account management.
Current Role at Comcast
In 2023, Daphania Nichols took on the position of Account Manager at Comcast. In this role, she manages client accounts and ensures customer satisfaction. Her responsibilities include addressing customer escalations and maintaining compliance with company policies. This position further diversifies her experience in customer relations and operational management.
Skills in Compliance and Risk Management
Daphania Nichols has developed a strong foundation in compliance and operational risk management within the financial industry. She effectively manages customer escalations while adhering to regulatory policies. Her ability to thrive in fast-paced environments enhances her effectiveness in both her banking and account management roles.