Darin Netzley
About Darin Netzley
Darin Netzley serves as the Vice President of Operations at Chase, a position he has held since 2014. He has over a decade of experience in various roles at Chase, including Director of Call Center Operations and Help Desk Manager.
Work at Chase
Darin Netzley has held multiple positions at Chase, demonstrating a progressive career in operations. He began his tenure in 2003 as a Help Desk Manager, where he focused on providing support for point-of-sale systems until 2007. Following this role, he served as the Director of Call Center Operations from 2007 to 2013, overseeing call center functions and enhancing operational efficiency. Since 2014, he has been the Vice President of Operations, a position he has maintained for a decade, where he continues to contribute to the strategic direction and operational management of the organization.
Education and Expertise
Darin Netzley earned his bachelor's degree from the University of Texas at Austin. His educational background has provided a foundation for his career in operations management. His expertise spans various aspects of operational efficiency, team leadership, and customer service management, particularly within the financial services sector.
Background
Darin Netzley has a background that encompasses over 17 years of experience in the financial services industry, primarily with Chase. His career trajectory reflects a strong focus on operational roles, with significant experience in managing teams and improving service delivery in high-pressure environments. His work has involved both technical support and strategic oversight of call center operations.
Achievements
Throughout his career at Chase, Darin Netzley has achieved significant milestones in operational management. His roles have involved leading teams, implementing process improvements, and enhancing customer service delivery. His long-standing commitment to the organization is evident in his continuous advancement and leadership in operational roles.