Dawn Mendez Chiles
About Dawn Mendez Chiles
Dawn Mendez Chiles is a Relationship Manager specializing in Bankruptcy Mortgage Loss Mitigation at Chase, where she has worked since 2016. With over a decade of experience in the financial services industry, she has held multiple roles at Chase and previously worked at Citi and the Arizona Department of Revenue.
Current Role in Bankruptcy Mortgage Loss Mitigation
Dawn Mendez Chiles currently serves as a Relationship Manager in Bankruptcy Mortgage Loss Mitigation at Chase, a position she has held since 2016. In this role, she focuses on assisting clients navigating the complexities of bankruptcy and mortgage loss mitigation. Her responsibilities include managing client relationships and providing tailored solutions to meet their financial needs. This position reflects her extensive experience in the financial services industry, particularly in mortgage-related services.
Previous Experience at Chase
Dawn Mendez Chiles has held multiple roles at Chase, showcasing her progression in responsibilities and expertise. She worked as a Customer Assistance Specialist Bankruptcy from 2013 to 2015, followed by a role as a Customer Assistance Specialist Liquidation Team Lead from 2015 to 2016. Earlier in her career at Chase, she served as a Default Mortgage Underwriter I for six months in 2016 and as a Customer Assistance Specialist from 2012 to 2013. Her tenure at Chase spans several years, contributing to her comprehensive understanding of mortgage banking.
Experience at Other Financial Institutions
Before her current role at Chase, Dawn Mendez Chiles gained valuable experience at Citi as a Client Relations III from 2009 to 2010. She also worked as a Collections Officer II at the Arizona Department of Revenue from 2010 to 2011. Additionally, she served as the Director of Member Services at the Better Business Bureau from 2000 to 2004. These roles have contributed to her strong background in collections and customer assistance within the financial services sector.
Education and Training
Dawn Mendez Chiles studied Business at Southwestern Community College District from 1986 to 1988. She completed her high school education at Irvine High School. Her educational background has provided her with foundational knowledge that supports her career in the financial services industry, particularly in mortgage banking and customer service.
Expertise in Mortgage Banking
Dawn Mendez Chiles specializes in bankruptcy mortgage loss mitigation, a niche area within the mortgage banking industry. With over a decade of experience, she has developed extensive knowledge in collections, customer service, and call center management. Her focus on resolution and client assistance has positioned her as a knowledgeable professional in her field.