Debra Branch
About Debra Branch
Debra Branch is a Quality Senior Specialist in Servicing QA at Chase, with over 19 years of experience in financial services, particularly in accounting and mortgage banking. She has held various roles in organizations such as Bank of America, the Environmental Protection Agency, and the United States Marine Corps, where she served as a Staff Sergeant.
Work at Chase
Debra Branch has been employed at Chase since 2011, holding various positions over the years. She currently serves as a Quality Senior Specialist in Servicing QA, a role she has held since 2016. In this capacity, she performs Quality Assurance on loans using the Delayed Conversion Reporting Tool (DCRT) and enters QA results into the Quality Review Database (QRD). Prior to her current position, she worked as a Senior Lead Operations Specialist in Centralized Plan Break from 2011 to 2014, and as a Quality Specialist II in Quality Default from 2014 to 2015. Additionally, she served as an Operations Senior Specialist in Fulfillment Intake from 2009 to 2010.
Background
Debra Branch has a diverse professional background spanning over 19 years in financial services, with a focus on accounting and mortgage banking. She began her career in the United States Marine Corps, serving as a Staff Sergeant from 1984 to 1995. Following her military service, she transitioned into the financial sector, holding various roles at institutions such as Bank of America, Washington Mutual, and US Trust. Her experience includes positions as a Senior Loan Processor and Operations Senior Specialist.
Education and Expertise
Debra Branch studied at Somers High School, where she achieved her diploma. Her educational background laid the foundation for her extensive career in financial services. With over 19 years of experience, she has developed expertise in Quality Assurance processes, loan processing, and operations within the mortgage banking sector. Her skills include utilizing reporting tools for loan validation and ensuring compliance through quality reviews.
Previous Employment History
Before her tenure at Chase, Debra Branch held several positions in the financial services industry. She worked as a Senior Loan Processor at Bank of America from 1996 to 2002 and at US Trust from 2004 to 2008. Additionally, she served as a Budget Assistant at the Environmental Protection Agency for 8 months in 1996. Other roles included Operations Senior Specialist at Washington Mutual and Customer Advocate Representative at Fairbanks Capital Corporation. Her varied experience contributes to her comprehensive understanding of the financial services landscape.