Dhara Joshi
About Dhara Joshi
Dhara Joshi is an Associate Banker at Chase in Sparks, Nevada, with a background in customer service and financial education. She holds a Bachelor's degree in Management Information Systems from the University of Nevada, Reno, and has experience in various roles, including training and customer relations.
Work at Chase
Currently, Dhara Joshi serves as an Associate Banker at Chase, a position she has held since 2022. In this role, she focuses on building customer relationships and connecting clients with the appropriate team members to address their financial needs. Her contributions have played a significant role in achieving a customer experience score of over 90% at the branch, reflecting her commitment to customer service and satisfaction.
Previous Experience
Before joining Chase, Dhara Joshi held various positions that contributed to her professional development. She worked as an Assistant at The Mood Factory in Reno, Nevada, for six months in 2018-2019. Following that, she was employed at Port of Subs for ten months in 2019-2020. Additionally, she served as a Trainer at Chick-fil-A-Franchise from 2020 to 2021, where she was responsible for training new employees and enhancing operational efficiency.
Education and Expertise
Dhara Joshi pursued her education at the University of Nevada, Reno, where she studied Management Information Systems. She earned her Bachelor's degree in this field, completing her studies from 2021 to 2025. This educational background has equipped her with the necessary skills to educate clients on managing financial transactions using technology and resources effectively.
Customer Relationship Management
In her current role and previous positions, Dhara Joshi has demonstrated a strong ability to build customer relationships. She focuses on understanding clients' financial needs and connecting them with the right resources and team members. This approach has not only enhanced customer satisfaction but also contributed to the overall success of the branches she has worked in.